Encoded Frequencies

Privacy Policy

Privacy Policy

This Privacy Policy describes how Encoded Frequencies Pty Ltd ("we," "our," or "us") collects, uses, and protects your personal information when you access and use (the "Site"). By using this Site, you consent to the practices described in this Privacy Policy.

 1. Information We Collect

We collect personal data to provide our services, process transactions, and improve your experience. We collect the following categories of information:

a) Data Collected Automatically:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, links clicked, and time spent on the Site

  • Referring URLs

b) Data You Provide Voluntarily:

  • Name

  • Email address

  • Phone number

  • Payment information (processed through third-party gateways)

  • Any information provided when booking sessions or signing up for trainings

We do not knowingly collect personal data from individuals under 16 years of age.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and deliver our services (sound tracks, trainings, 1:1 and group sessions)

  • To process payments and manage bookings

  • To communicate with you regarding your purchases, sessions, or inquiries

  • To improve our Site and services

  • For marketing purposes, with your consent

  • To comply with legal obligations

 3. Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

  • With service providers (payment processors, IT providers) who assist us in operating our Site and services

  • To comply with legal obligations or lawful requests by public authorities

  • In connection with a merger, sale, or acquisition of all or a portion of our business

4. International Data Transfers

Because we serve international clients, your information may be transferred and stored in countries outside your country of residence. We take reasonable steps to ensure appropriate safeguards are in place for international data transfers. 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze Site traffic, and deliver personalized content. You can manage your cookie preferences in your browser settings.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing of your data

  • Request data portability

To exercise your rights, contact us at hello@encodedfrequencies.au.

If you reside in the European Economic Area (EEA) or UK, you may also lodge a complaint with your local data protection authority. 

7. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system can guarantee absolute security.

 8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by revising the "Effective Date" and may also notify you through email or prominent notice on the Site.

9. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Encoded Frequencies Pty Ltd

Email: hello@encodedfrequencies.au